Privacy Policy

Privacy Policy Statement for Cottle Hill Winery

Cottle Hill Winery is concerned about privacy and guards your data closely. We value our relationship with you and recognize the importance of protecting the privacy of your personal information. The information we have about you is protected and secure, and we work diligently to ensure that your personal preferences regarding the use of your information are honored. We hope that this Privacy Policy Statement explains how we use customer information.

If you have any questions regarding this policy or your personal information, we can be contacted via mail, email, or phone at the following:

Cottle Hill Winery
SH10, PO Box 657
Kerikeri, Bay of Islands, New Zealand
Phone: 09 407 5203
Fax: 09 407 6808
Email: info@cottlehill.co.nz


Web Site Visits

For each visitor to our web page, our web server automatically recognizes and collects only your IP address (your distinct identification number when connected to the Internet), but not the e-mail address, unless you volunteer it. Your IP may change every time you reconnect to the Internet, so there is usually little chance to track your specific browsing history through the Cottle Hill website.

Note that when visiting the Cottle Hill website, our server may be able to guess your country of origin based on your specific IP address. Furthermore, when you view our site by linking from another web page, our web server may store the name of that referencing web page. All visitation information collected by our web server is for internal use only and is used to compile anonymous statistical information to analyze site, page, and service usage and consumer purchasing behavior. Our goal is to provide you with the best possible experience on our site.

Disclosure of Personal Data

Cottle Hill Winery does not sell or rent any personally identifiable information to Third Parties.

We may disclose information in special cases when we have reason to believe that disclosing this information is reasonably necessary to: comply with the law, enforce or apply our terms of business, protect our rights and those of our users, or with your consent.

Security

Cottle Hill Winery uses industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server. Our secure server is hosted by Kiwi Web Hosting (based in Wellington, NZ), which is what you will see in the URL bar when using the Cottle Hill Winery secure server. Rest assured that you are dealing with Cottle Hill Winery directly.

Financial Information

When placing an order through the Cottle Hill Winery web server, you have the option of supplying your credit card information. This information will always be transmitted through our secure server (see above). Your details are of utmost importance to us and we take all steps required to ensure that the information is securely stored for a reasonable period (as necessary to bill and collect) and then destroyed.

Contact Information

You will be providing us with contact information when ordering from our web site. We may follow up with orders if , for instance, some required information is missing or ambiguous, or your requested products are no longer in stock. You may also elect to send us your email address, which we may use to supply you with updates to your specific order.
We may collect email addresses and periodically notify you if we have changed our products, or have exciting developments that may concern you or your orders. If you do not wish to receive such news and information, please contact us and we will remove your email address from our system.

Ad Servers

We do not partner with or have special relationships with any ad server companies.



The Cottle Hill Winery Privacy Policy is subject to change at any time. We encourage you to review the privacy policy regularly for any changes.
Cottle Hill Winery, Kerikeri, Bay of Islands, New Zealand, 09 407 5203